ServiceTitan Pricing: What It Costs When Nobody Publishes a Price

ServiceTitan pricing is not published: you get a quote, priced per technician, after a sales demo. That is the honest answer, and it is why so many contractors search for a number and find a wall of vague blog posts instead. Below we explain how the quote works, what to ask on the call so the number cannot move later, and what the same money buys at vendors that do print their prices. We read ServiceTitan’s own pricing page on 9 November 2026.

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How ServiceTitan Pricing Works

ServiceTitan’s pricing page shows plan names and a button to book a demo. It does not show a dollar figure for any plan: our reading on 9 November 2026 gave Not published: quote only for Starter, Essentials and The Works alike. We found no dated, named source for a typical range, so there is no number on this page that did not come from a vendor page. A figure you read elsewhere without a named, dated source is a guess.

Per-Technician Model

ServiceTitan’s pricing page says “our per-technician pricing is designed to fit your business and goals, at any size.” That wording matters. On a per-user plan like Jobber, the office manager and the dispatcher each use a seat. On a per-technician plan, the bill follows the number of people in trucks, and the quote then sets what office users cost, if anything.

You will not know how that works for your business until the quote is in front of you. Ask what counts as a billable technician before you talk about discounts. A part-time helper, a seasonal hire and an apprentice who rides along can each be counted differently, and each one moves the monthly figure. For a sense of how the per-user model looks when it is published, our software cost calculator runs the maths for vendors that list their prices.

The Three Tiers

ServiceTitan lists three plans on its pricing page:

• Starter
• Essentials
• The Works

The names are public. What each plan includes, and what each one costs per technician, is for the rep to explain. Do not pick a tier from the name. Ask for the feature list in writing, in the same order for each tier, and ask which features you would pay extra for even on the top plan.

We did not test ServiceTitan’s features for this page, so we do not rank the tiers. If a feature decides the purchase for you, make the rep show it working in your own workflow during the demo.

What the Price Does Not Show

A quote is not the whole bill. With any quote-only software, the total cost of ownership is the monthly fee plus everything that sits outside it: setup, training, add-ons, payment processing, and what it costs to leave. We could not confirm figures for any of those from ServiceTitan’s public pages, so we leave them out rather than guess. The next section turns each one into a question you can put to the rep.

What Is Known About ServiceTitan Cost

Here is the short version of what a public source lets us say.

• ServiceTitan publishes plan names but no prices.
• The page says pricing is per technician, and each plan has a “Request Pricing” button.
• We found no dated, named source for a typical range, so we print none.

If you want a ballpark, the honest way to get one is the demo itself. Use the call to make the number specific, in writing, for your crew. That is a better answer than any range we could invent.

Eight Questions to Ask on the Demo

Take this list into the call and do not hang up without an answer to each.

1. What is the price per technician per month, and does it change by plan?
2. Is there a minimum number of technicians or a minimum monthly spend?
3. How long is the contract, and how does it renew? Is there an auto-renewal clause, and how much notice do you need to give?
4. What does onboarding cost, and what does it include? Is it a one-time fee, and is it refundable if you leave early?
5. Which add-ons are not in my tier, and what does each one cost?
6. How does the pricebook work, who builds it, and does that cost extra? A pricebook is the master list of services and prices your techs quote from, so it decides how fast you can quote in the field.
7. What are the payment processing rates, and am I free to use my own processor?
8. What does leaving look like: can I export my customers, jobs and invoices in a usable format, and what happens to my data after I cancel?

Write down the answers and ask for them in the order. If the rep will not put a number in an email, treat that as information.

Questions to Ask Yourself First

A good demo cannot fix a bad fit. Before you book one, work out three things:

• How many technicians you will pay for in a year, not today. A quote that looks fine at six can look different at fourteen.
• What you pay for software now, including the apps you would drop. A bigger bill can still be a saving if it replaces three tools.
• How much office time you would save, in hours a week, valued at what that time costs you.

Those three numbers turn a quote into a decision. Without them, a rep can talk about features and you cannot weigh the price.

Who ServiceTitan Is Built For

ServiceTitan’s quote-only, demo-led sales process points to mid-size and larger home service companies, such as HVAC, plumbing and electrical businesses with a dispatcher and an office team. The company does not publish a minimum crew size on its pricing page, so treat ten technicians as our rule of thumb, not a vendor rule.

It Probably Fits If

• You run ten or more technicians and a dedicated dispatcher or office team.
• You sell in-home HVAC, plumbing or electrical work where a pricebook and a quoting flow matter.
• You are happy to run a demo and a procurement-style conversation before you sign.

It Probably Does Not Fit If

• You are a solo operator or a crew of two to five. A sales process built for larger firms is slow overhead, and priced tools you can sign up for today are a better test.
• You need to know the monthly figure before you spend an hour on a call.
• You want to try the software on a real job this week.

If you are in HVAC and weighing this against other tools, our best HVAC software guide compares options by crew size. For a head-to-head with a published-price rival, see ServiceTitan vs Housecall Pro.

Is ServiceTitan Worth the Cost?

Nobody can answer that for you without a quote, and that is the first problem: the sales process asks you to commit time before you see a price. Once you have the number, test it the same way you would test any software.

The Break-Even Test

Take the all-in monthly cost from the quote: per-technician fee times your technicians, plus add-ons, plus any fee you will pay each month for payments. Divide it by what an hour of office time is worth to you. The result is how many hours a month the software must save, or how much extra revenue it must bring in, to pay for itself.

Count the real places time disappears: typing quotes, chasing unpaid invoices, rebuilding the schedule when a job runs long, and phoning customers to confirm. If you cannot point to the hours, the demo is not enough reason to sign.

What a Price You Cannot See Costs You

There is a cost that is not on the invoice. When a vendor will not publish a price, you spend a call, an email thread and probably a second call to learn something a pricing page would tell you in ten seconds. And you cannot compare it with a competitor in the same sitting. That is not a verdict on the software. It is a reason to get written quotes from at least two vendors before you decide, so you have something to hold the first number against.

Cheaper Options with Published Prices

If you want to see the number before you talk to anyone, these vendors print it. Prices below are billed yearly, from each vendor’s own pricing page, read on 9 November 2026.

• Housecall Pro: Basic is $59/mo for one user, Essentials is $149/mo with five users, and Max is $299/mo with eight users.
• Jobber: Core is $29/mo for one user. Team plans are priced by tier, so see our Jobber pricing breakdown.
• Service Fusion: Starter is $208/mo, Plus is $325/mo and Pro is $533/mo, with unlimited users on every plan.

Published does not mean equal in features. We compare price only. To see who competes with ServiceTitan on features, read our ServiceTitan alternatives guide. FieldEdge, another HVAC-focused tool, also keeps its price off the page: see FieldEdge pricing.

Run the Numbers for Your Crew

Here is what the vendors with printed prices cost for your crew size. Slide to the number of users and read the monthly figure for each.

ServiceTitan is not in the calculator, because there is nothing published to enter. For the same crews:

Each figure is the lowest-priced plan that fits that crew, billed yearly, on the plan’s published price. Plans differ in what they include, so compare features before you compare dollars. Service Fusion’s lowest plan is shown, since it does not charge by the user. For other crew sizes or a different mix of vendors, use the software cost calculator.

When you get ServiceTitan’s quote, add it as a new row: your technician count times its per-technician rate, plus add-ons and onboarding spread over the first year. Then you are comparing the same thing on both sides.

How We Worked Out These Numbers

Every published price on this page comes from the vendor’s own pricing page, read on 9 November 2026. We do not use review sites, reseller quotes or search engine summaries as a source for a price. For ServiceTitan, the only thing we could confirm is that the plans are named Starter, Essentials and The Works and that no price is shown. That is why you will not find a typical range here: we do not print a number without a named, dated source.

When We Check Again

We reread the pricing pages whenever a vendor changes them and at least every three months. If ServiceTitan starts publishing prices, or you find a dated source we should read, our testing method explains how to tell us.